Refund Policy

30-day money-back guarantee

If you're not satisfied with your listing fee purchase, you can request a full refund within 30 days of your order date — no reason needed. This also applies to each yearly renewal, within 30 days of the renewal charge.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order, or email us at support@digsy.co.za and we'll help.

Cancelling auto-renewal

You can cancel your yearly subscription at any time via paddle.net or by contacting us. Your listing stays visible until the end of the period you've paid for.

Refunds are also subject to Paddle's Refund Policy.